Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at CornerStone Staffing. As a key member of our team, you will provide exceptional customer service to our clients and support the facilitation of the WIC program for the City of Dallas.
Responsibilities:
- Interview and evaluate WIC Program applicants to determine income and residency eligibility.
- Record and document information on appropriate forms and complete forms accurately.
- Issue WIC food instruments, complete data entry, and track inventories.
- Collect medical history data, compile blood samples, and enter data accurately on XP software.
- Interact with WIC participants, provide correct information regarding WIC services, and make appointments.
- Provide professional administrative and clerical support, answer phones, and maintain records.
- Screen and check immunization records, provide information and referrals as needed, and refer participants to health and social service agencies.
Requirements:
- 2 years of experience in healthcare, education, community, or social services.
- Must be bilingual, Spanish.
- State of Texas Driver's License.
- High School Diploma or GED.
- Knowledge of the Power of Influence principles and WIC program.
Application Process:
- Skills Testing.
- Drug Testing.
- Background Check.
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