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Bilingual Case Manager

1 month ago

Dallas, Texas, United States The Family Place Full time
Job Title: Bilingual Case Manager - Southern Dallas

At The Family Place, we are seeking a highly motivated and compassionate Bilingual Case Manager to join our team in Southern Dallas. As a key member of our staff, you will provide case management and crisis intervention services to victims of domestic violence, while promoting healthy coping skills and stability.

Key Responsibilities:
  • Schedule in-person intakes and assessments to assist and guide clients in determining their needs and provide resource options for clients to meet their needs.
  • Work with clients to develop and implement attainable service plans and regularly monitor service plans goals.
  • Advocate for the needs of clients and families with various entities, including but not limited to Department of Family & Protective Services, law enforcement agencies, judicial court systems, housing authorities, and healthcare systems.
  • Provide crisis intervention services as needed.
  • Provide court accompaniment and support for clients as needed.
  • Facilitate psychoeducation, parenting, and life skills groups for victims of domestic violence.
  • Facilitate clients' financial empowerment, including providing guidance on budgeting, managing bills, planning for savings, debt reduction, and credit rehabilitation.
  • Provide ongoing case management sessions and housing-related assistance to victims of domestic violence for assigned caseload.
  • Maintain up-to-date information and knowledge of available community resources.
  • Maintain accurate and confidential records on each client for assigned case load in the Clients First database and other necessary locations.
  • Represent The Family Place and participate in community education as requested.
  • Participate in agency-related domestic violence-related training programs, housing seminars, and workshops to maintain professional knowledge.
  • Meet regularly with supervisor as arranged.
  • Provide reports and/or accurate statistical information in a timely manner.
  • Routinely maintain direct client work utilization performance of 50%.
Qualifications:
  • Bachelor's Degree in Social Work, Psychology, or Related Human Services field. Master's preferred.
  • One to two years of experience in crisis intervention and/or domestic violence issues preferred.
  • Prior experience with supportive housing placements preferred.
  • Reliable transportation required for community meetings.
  • Bilingual (English/Spanish) required.
Working Conditions:

Duties are usually performed seated with occasional periods of standing or walking. Work may be performed but is not limited to an office environment. Ability to drive personal vehicle.

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.