Advanced Practice Provider Manager
3 weeks ago
This is a Manager position for the Advanced Practice Providers (NP and PA) that practice in the neuroscience service line in the inpatient setting.
Key Responsibilities- Manage, support, and be accountable for the day-to-day operations and quality of output from front-line APP team
- Incorporate benchmark data in the design and implementation of APP staffing model
- Utilize LEAN methodology in addressing specific service-related opportunities for improvement
- Plan, coordinate, and conduct regularly scheduled APP group meetings and professional development opportunities
- Act as a liaison between UVA APPs and departmental leadership and medical directors, facilitating communication and ensuring alignment with goals
- Partner with other UVA Health leaders to ensure fiduciary obligations are met and proper fiscal management is in place with a focus on quality improvement and cost effectiveness
- Assist with recruitment, serving as the primary hiring manager
- Collaborate with Human Resources to monitor and evaluate turnover and recruiting issues
- Plan, implement, and supervise administrative and operational activities for a section/department of APPs as it relates to productivities and regulatory compliance
- Perform annual performance reviews for department/team APPs
- Perform FPPE/OPPE
- Ensure compliance with appropriate regulatory requirements specific to the practice areas managed
- Construct, implement, and evaluate APP onboarding within their designated teams
- Conduct disciplinary performance reviews and action planning
- Plan or delegate staff scheduling including on-call and/or PTO. Formulate scheduling guidelines.
- Assist in developing policies and procedures pertaining to APP professional practice and development
- Meet with other APP Managers to collaborate on common initiatives and goals related to advanced practice across UVA Health
- Comply with, role model, and enforce the behavioral standards for service excellence
- Monitor the overall execution of service excellence tactics; modify as necessary to achieve goals/outcomes
- In collaboration with the Director of APPs, Medical Directors, other UVA Health leaders, establish a strategic and operational plan to ensure adequate and appropriate APP staffing, facilities, and space
- Provide leadership, direction, administrative support, coaching, and feedback to the APP staff within their group
- Facilitate and emulate the role of the APP in solutions to and resolution of issues related to patient care delivery and to collaboration with all members of the healthcare team including medical staff, ancillary staff, interdisciplinary staff, patients, and their families
- Maintain open lines of communication between APP group, Medical Directors, APP leadership, and Service Line Leadership in order to be an agent for positive change
- Develop and lead the implementation of department and/or system goals by collaborating with key stakeholders
- Align team goals with Health System initiatives
- Demonstrate accountability for own professional practice and improvement efforts
- Ensure leadership succession planning is in place
- Create an environment which is blame-free, where a spirit of appreciative inquiry flourishes and thinking outside the box and taking risks is a system property
- Work collaboratively with the Medical Director, Advanced Practice Director, and other members of the healthcare team to meet the needs of the unit and team as a whole.
- Advocate for APPs to practice at the extent of their training and licensure; identify and partner to remove barriers to APP practice
- Act as an advocate for patients, families, coworkers, and the APP profession
- Maintain board certification, state licensure, and continuing education as outlined by hospital, state, and federal policy
- Serve as an expert resource for APP licensure, credentialing, privileging, scope of practice, and regulatory compliance within their service area/s
- Provide direct patient care in specialty population, which may be in a hospital or ambulatory setting
- Thorough and accurate documentation reflecting patient status and plan of care
- Demonstrate competency in all procedures and skills considered essential in their area of practice
- Demonstrate excellence in direct patient care
- Order, recommend, and interpret tests, treatments, and therapies within their scope of practice
- Prescribe medications and non-pharmacologic treatment modalities, as indicated within their scope of practice
- Provide expert consultation within practice group and with other members of the interdisciplinary team
- Facilitate and promote evidence-based practice that supports patients in their attainment of individualized health goals
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