Insurance Service Specialist

5 days ago


Raleigh, North Carolina, United States NC Farm Bureau Full time
About Us:

NC Farm Bureau Insurance is committed to providing exceptional service to our customers while maintaining a positive work environment for our employees. We believe in fostering strong relationships with our customers and partners to drive growth and success.

Why Join Our Team:
  • Competitive compensation package including salary and benefits.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • Collaborative and dynamic work environment with a passionate team.
  • Opportunities for advancement and career growth within the organization.
Responsibilities:
  1. Provide exceptional customer service through various channels (phone, email, chat). Ensure timely and accurate responses to customer inquiries.
  2. Collaborate with cross-functional teams to resolve customer complaints and concerns.
  3. Stay up-to-date on products, services, and industry trends to provide expert advice to customers.
  4. Develop and implement process improvements to enhance customer experience.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 1-2 years of customer service experience in an insurance or related industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
Estimated Salary Range:

$50,000 - $70,000 per annum, based on experience and qualifications.



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