Customer Service Representative

2 weeks ago


New Braunfels, United States HD Supply Full time
Customer Care Associate at HD Supply

We are seeking a skilled Customer Care Associate to join our team at HD Supply. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.

Key Responsibilities:
  • Respond to customer inquiries regarding product selection, services, and issues in a timely and professional manner.
  • Research and suggest alternative products to customers to meet their needs.
  • Process customer orders and quotation requests received via phone, email, and written correspondence.
  • Collaborate with internal teams to resolve customer complaints and issues.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong product knowledge and customer service skills.

Why HD Supply?

HD Supply is a leading distributor of maintenance, repair, and operations (MRO) products and services. We are committed to providing our customers with exceptional service and support.



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