Client Relationship Manager

6 days ago


Laurel, Montana, United States Harmony Roze Staffing & Recruiting Full time
Job Summary

We are seeking a highly skilled and experienced Client Relationship Manager to join our team at Harmony Roze Staffing & Recruiting. As a key member of our client services team, you will be responsible for providing exceptional customer support and managing client relationships to drive business growth and satisfaction.

Key Responsibilities
  • Act as the primary point of contact for a portfolio of clients, providing timely and effective support to meet their needs and resolve issues.
  • Develop and maintain strong relationships with clients, understanding their business needs and goals, and providing tailored solutions to meet their requirements.
  • Conduct regular reviews and analysis of client accounts to identify opportunities for growth and improvement.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and meet client expectations.
  • Develop and implement strategies to improve client satisfaction and retention rates.
Requirements
  • 3+ years of experience in a client-facing role, preferably in a business-to-business (B2B) environment.
  • Proven track record of delivering exceptional customer service and building strong relationships with clients.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal stakeholders and clients at all levels.
  • Proficiency in Microsoft Office, particularly Excel and Word.
Preferred Qualifications
  • Experience working with large corporate clients, including government entities.
  • Knowledge of financial systems and processes, including accounts payable and receivable.
  • Experience with customer relationship management (CRM) software, such as Salesforce.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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