Client Services Coordinator

5 days ago


Laurel, Montana, United States BAYADA Home Health Care Full time
Client Services Coordinator Job Description

BAYADA Home Health Care is seeking a skilled Client Services Coordinator to join our team in Mount Laurel, NJ. As a Client Services Coordinator, you will play a vital role in delivering exceptional home health care services to our clients.

Key Responsibilities:
  • Client Services: Provide superior customer service and quality home care to our clients, ensuring their needs are met and exceeded.
  • Coordination: Focus on managing the coordination of client services and emergent scheduling issues, ensuring seamless care delivery.
  • Caseload Management: Manage your Client Services Manager caseload while proactively growing it, building strong relationships with clients and employees.
  • Communication: Develop strong, communicative relationships with the team, clients, employees, referral sources, payors, and community organizations.
  • Fiscal Management: Maintain effective fiscal management of your caseload by monitoring metrics, ensuring efficient use of resources.
  • Supervision: Partner with Clinical Managers to provide supervision and support to our licensed field employees, ensuring high-quality care delivery.
Qualifications:
  • Education: Bachelor's degree preferred.
  • Experience: Prior knowledge of or experience with pediatrics and skilled nursing preferred. Prior medical office or home care experience preferred.
  • Skills: Demonstrated record of successfully taking on increased responsibility (goal achievement), ambition to grow and advance beyond current position, strong computer skills required (electronic medical record), excellent communication and interpersonal skills.
Why Choose BAYADA?
  • Stability and Structure: BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
  • Recognition: Newsweek's Best Place to Work for Diversity 2023, Newsweek Best Place to Work for Women 2023, Newsweek Best Place to Work (overall) 2024, Newsweek Best Place to Work for Women and Families 2023, Glassdoor Best Places to Work 2018 and 2019, Forbes Best Places to Work for Women 2020.
  • Benefits: Paid weekly, Mon-Fri work hours, AMAZING culture, strong employee values and recognition, small team at a local office, growth opportunities, comprehensive benefits plan including paid holidays, vacation and sick leave, vision, dental and medical health plans, employer-paid life insurance, 401k with company match, direct deposit, and employee assistance program.


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