Customer Care Representative

2 months ago


Milford, Massachusetts, United States Goldfish Swim School Full time

Dynamic Opportunity in Customer Service

Benefits and Perks:

  • Comprehensive on-the-job training
  • Flexible work hours
  • Culture-focused organization
  • Employee appreciation initiatives
Key Responsibilities:
  • Deliver exceptional service to our members
  • Assist with scheduling and billing inquiries
  • Engage in sales activities to promote new memberships
  • Maintain organization and perform light cleaning duties
Qualifications and Skills:
  • Ability to interact effectively with children
  • Strong communication, technological, and organizational abilities
  • High energy and enthusiasm
  • Solid work ethic
  • Background checks required prior to training
  • High School Diploma or equivalent necessary
About Goldfish Swim School:

Goldfish Swim School has been a leader in swim education since 2006. We are expanding our team and seeking enthusiastic individuals who thrive in a collaborative environment and enjoy working with children. We offer paid training, flexible scheduling, and a unique culture that promotes positivity and growth.

Making a Difference:

At Goldfish, we are dedicated to teaching children essential swimming skills to enhance safety in and around water. Whether you are instructing in the pool or welcoming members at the front desk, your role is vital in making a positive impact on the lives of families in the community.

Core Values:

Our core values guide our actions and decisions, ensuring we provide a GOLDEN Experience for our members. We are committed to:
  • Delivering outstanding customer service
  • Acting with integrity, compassion, and trust
  • Exceeding expectations to achieve remarkable results
  • Celebrating achievements and milestones
Each Goldfish Swim School operates as an independently owned franchise, with the franchisee determining employment terms and conditions.

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