Customer Service Representative

4 weeks ago


Milford, Massachusetts, United States Goldfish Swim School - Milford Full time
Job OverviewAs a Customer Service Specialist at Goldfish Swim School - Milford, you will play a vital role in providing exceptional customer experiences for our members. Your primary responsibilities will include providing WOW customer service, assisting with class scheduling and billing, working in a sales capacity to sell new memberships, and organizing and light cleaning tasks.

Key Qualifications and Skills
  • Ability to communicate effectively with children and adults
  • Excellent communication, technology, and organizational skills
  • High energy and a strong work ethic
  • Ability to pass background examinations prior to training
  • High School Diploma or equivalent required
Goldfish Swim School - Milford offers a growth program with opportunities for up to FOUR promotions in the first 90 days, as well as a robust Anniversary and Recognition Program. We celebrate our staff with cash incentives, gift cards, and more.

Our mission is to teach kids how to swim and be safer in and around the water, while making their experience GOLDEN. Whether you're leading instruction in the pool or warmly greeting members in our tropical lobby, you'll be making a meaningful impact.

About Goldfish Swim School:
Goldfish Swim School has been a leader in the swim lesson community since 2006. We're looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a unique culture that will make you smile.

As an equal opportunity employer, we welcome applicants who are at least 18 years old.

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