Senior Program Manager

2 weeks ago


Seattle, Washington, United States AmazonWebServices Full time
About the Role

Amazon Web Services (AWS) is seeking a highly skilled Senior Program Manager to lead our capacity planning efforts. As a key member of our team, you will be responsible for developing and implementing capacity plans that enable our organization to scale to meet customer demand.

Key Responsibilities
  • Develop and implement capacity plans for hiring and staffing across AWS Support
  • Lead projects to define and align Operations support teams to deliver on capacity plan
  • Identify and implement capacity planning and management tools and technology enablers
  • Coordinate with Operations, Capacity Planning, Finance, and local site workflow teams to maintain and update staffing plans
  • Communicate plans and report on their execution to various stakeholders
Requirements
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
What We Offer

Amazon is committed to a diverse and inclusive workplace. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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