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Auto Care Center Service Representative
2 months ago
As an Auto Care Center Service Writer at Walmart, you will play a vital role in ensuring the satisfaction of our customers who entrust us with the care of their vehicles. Our Auto Care Center is a dynamic and rewarding place to work, offering opportunities for advanced associate training, business development, and the application of technology.
Key Responsibilities- Provide exceptional customer service to our customers, ensuring their vehicles are serviced to the highest standards.
- Work closely with our team of technicians to diagnose and repair vehicles, ensuring timely and efficient service.
- Manage customer expectations, communicating effectively to ensure a positive experience.
- Process transactions and handle customer payments in a professional and courteous manner.
- Stay up-to-date with company policies and procedures, ensuring compliance and adherence to standards.
At Walmart, we offer a competitive compensation package, including performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Medical, vision, and dental coverage
- 401(k) and stock purchase plans
- Company-paid life insurance
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Live Better U education benefit program for full-time and part-time associates
To be successful in this role, you will need:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and familiarity with point-of-sale systems
- High school diploma or equivalent required; associate's or bachelor's degree preferred