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Technical Sales Manager

2 months ago

Cleveland, Ohio, United States Vibrantz Technologies, Inc. Full time
About Vibrantz Technologies

Vibrantz Technologies, Inc. is a leading global provider of specialty chemicals and materials, dedicated to bringing color, performance, and vibrancy to life. With a strong presence in over 11,000 customer relationships, our products and technologies serve a wide array of applications, making their way into various consumer products. Our key competencies in particle engineering, glass and ceramic science, and color technology position us as a leading player in specialty mineral and chemical additives for batteries, electronic components, and construction; pigments for paints and coatings, thermoset plastics, and thermoplastics; and high-performance glass coatings and porcelain enamel solutions.

Job Function

As a Technical Sales Manager, you will report into the Business Manager and work remotely. Your responsibilities will include:

Key Responsibilities
  • Evaluate and respond to technical customer inquiries for glass and ceramic coating products, including automotive glass, architectural glass, home appliance glass, container glass, and ceramic dinnerware.
  • Support the Tech Service and R&D teams in developing customer-specific adaptations.
  • Organize and evaluate product trials on-site at customer locations.
  • Prepare detailed technical reports on product performance and trial outcomes.
  • Accompany new product introductions during the ramp-up phase.
  • Provide customer support for process optimizations and production improvements.
  • Prepare customized product presentations and marketing information for specific customers.
  • Identify and qualify new sales opportunities through networking, market research, and customer referrals.
  • Support the QC and Tech Service teams in addressing quality claims, serving as the face to the customer.
  • Collaborate with the engineering and product development teams to ensure customer requirements are met.
  • Conduct sales forecasting to meet sales and gross profit (GP) targets.
  • Achieve specific sales and GP targets through effective sales strategies.
  • Perform market share analysis and identify growth project opportunities.
  • Maintain key account responsibility, ensuring customer satisfaction and loyalty.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Engineering, Business, or a related field.
  • 5+ years of experience in technical sales, preferably in the glass and ceramics industry.
  • A strong technical background in inorganic or organic colors/coatings.
  • Strong sales skills with a proven track record of meeting and exceeding sales targets.
  • Excellent interpersonal skills with the ability to work with and support colleagues, analyze and solve problems, control resources, and implement programs.
  • Knowledge of color and appearance science.
  • Ability to multi-task, work independently, and employ effective time management skills to meet tight deadlines.
  • Ability and willingness to travel, including international, up to 75%.
Benefits

We offer a comprehensive benefits package, including medical, dental, life insurance, paid vacation, and 401K.

Location

Cleveland, OH