Service Operations Manager
1 month ago
Fitzgerald Auto Malls is seeking a highly skilled Service Manager to lead our busy service department. As a key member of our team, you will be responsible for managing and growing our service operations to drive profits and customer satisfaction.
Key Responsibilities:
- Assess and develop strategies to improve service department efficiency and profitability.
- Lead and manage a team of service advisors and technicians to ensure exceptional customer service and timely repairs.
- Develop and implement processes to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless communication and coordination.
- Monitor and analyze key performance indicators to drive business growth and improvement.
Requirements:
- At least 3 years of OEM franchise service management experience.
- Proven track record of driving business growth and improvement.
- Strong leadership and communication skills.
- Ability to coach and mentor staff.
- Time management and organizational skills.
What We Offer:
- Competitive salary and bonus structure.
- Opportunity to work with a dynamic and growing company.
- Collaborative and supportive team environment.
- Professional development opportunities.
How to Apply:
Submit your resume and cover letter to [insert contact information].
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