Store Operations Manager

6 days ago


Richmond, Virginia, United States Cotton On Group Full time

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Cotton On Group. As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver exceptional customer experiences and drive sales growth.

Key responsibilities include:

  • Assisting the Store Manager in achieving sales targets and implementing visual merchandising strategies
  • Leading and developing a high-performing team to deliver exceptional customer service and sales results
  • Ensuring compliance with company policies and procedures, and maintaining a safe and healthy work environment
  • Collaborating with the Store Manager to develop and implement store plans and strategies to drive sales growth and customer engagement

Requirements:

  • 1+ years of retail management experience, preferably in a fast-fashion environment
  • Proven track record of inspiring and managing diverse and high-performing teams
  • Demonstrated results and acumen in driving sales, stock, and service delivery
  • Knowledge of retail merchandising practices, including the ability to execute VM directives and deliver on world-class visual merchandising standards
  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
  • Outstanding communication, customer service, and problem-solving skills, and the ability to work in a fast-paced, ever-changing environment

Benefits:

  • 50% team member discount for all brands/products
  • Competitive pay
  • Wellness support 24/7
  • Performance and peak incentives to reward and recognize our team
  • Great benefits for you and your family – medical, dental, vision, and more
  • 401(k) matching program, with a commitment to financial literacy and support
  • Development opportunities that could take you anywhere
  • Quarterly COG Awards + real-time recognition


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