Store Manager Trainee
2 days ago
Insomnia Cookies is seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our store operations team, you will be responsible for supervising and training team members, conducting interviews, and supporting the Store Ops Manager with ordering, inventory control, and scheduling.
Key Responsibilities:- Manage store operations during scheduled shifts, ensuring seamless customer service and sales.
- Supervise and train team members on Insomnia Cookies' standards, policies, and procedures.
- Conduct initial interviews for potential new hires, including Cookie Crew, Shift Leaders, and Delivery Drivers.
- Support the Store Ops Manager with ordering, inventory control, and scheduling.
- Hold team members accountable to Insomnia Cookies' standards, including baking, uniform, and company policies.
- Upsell and provide exceptional customer service, ensuring all team members meet these expectations.
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".
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