Customer Service Professional

3 weeks ago


Dallas, Texas, United States John Jinuntuya - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Service Professional to join our team at John Jinuntuya - State Farm Agent. As a key member of our agency, you will play a critical role in delivering exceptional customer experiences and driving business growth.

About the Role

This Insurance Agency Representative position offers a competitive salary of $55,000 per year, with opportunities for advancement and professional development. You will be responsible for managing customer inquiries, resolving issues, and maintaining client records.

Responsibilities
  • Manage customer interactions and resolve complaints in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Assist in developing and implementing customer retention strategies to drive business growth.
Qualifications
  • Strong communication and problem-solving skills, with experience in customer-facing roles preferred.
  • Ability to work effectively in high-pressure situations, remaining calm and composed under pressure.
Benefits
  • Competitive salary of $55,000 per year.
  • Opportunities for career advancement and professional development.
  • Flexible scheduling to accommodate your needs.
  • Comprehensive training and support to ensure your success.


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