Account Associate

7 days ago


Meridian, Idaho, United States T-Mobile Full time
Unlock Your Potential with T-Mobile

At T-Mobile, we're committed to empowering our employees to grow and succeed in their careers. As an Account Associate, you'll play a vital role in delivering exceptional customer experiences and driving business results.

Key Responsibilities:
  • Provide timely and effective resolution of customer inquiries and concerns.
  • Build customer loyalty and value through effective account management and upselling opportunities.
  • Deliver exceptional customer service using our automated tools and training resources.
  • Meet department productivity and quality standards.
  • Complete training requirements to develop new skills and processes.
Requirements:
  • High School Diploma or equivalent required.
  • Knowledge of Windows and Microsoft Office preferred.
  • Ability to work efficiently with multiple applications and computer screens simultaneously.

We offer a competitive hourly base pay of $20.00, plus incentives and benefits that reflect our commitment to our employees' growth and well-being. Our benefits package includes medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, and more.

As a member of our Team of Experts, you'll have the opportunity to work collaboratively with your colleagues to deliver exceptional customer experiences and drive business results. We're committed to helping our employees grow in their careers and providing a great learning environment to help you succeed.

At T-Mobile, we're dedicated to creating a workplace that's inclusive, diverse, and supportive of all employees. We're an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.


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