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Account Associate, Customer Service Representative
1 month ago
At Disability Solutions, we're committed to empowering our employees to deliver exceptional customer experiences. As an Account Associate, you'll play a vital role in building strong relationships with our customers and providing timely resolutions to their inquiries and concerns.
Key Responsibilities:- Provide effective and timely resolution of customer inquiries and concerns.
- Build customer loyalty and value through effective account management.
- Identify and offer additional products, features, and services to enhance customer experiences.
- Collect past-due balances and ensure accurate account management.
- Meet department productivity and quality standards.
- High School Diploma/GED (Required)
- Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred)
- Ability to work efficiently with multiple applications and computer screens simultaneously.
We offer a competitive hourly base pay of $20.00, with opportunities for growth and advancement. Our Total Rewards Package includes a comprehensive benefits program, including medical, dental, and vision insurance, a flexible spending account, 401(k), and more. We're committed to helping our employees grow in their careers and provide a great learning environment to help you succeed.
As a Disability Solutions employee, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. We're an equal opportunity employer and welcome applications from diverse candidates. If you're looking for a challenging and rewarding role, apply today and take the first step towards unlocking your potential as an Account Associate.
