Technical Services Engineer

2 days ago


CA United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our Mission

We're committed to advancing treatments for people with cardiovascular disease, restoring health, and enabling individuals to live their best lives. Our breakthrough medical technologies help improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

The Opportunity

This position works out of our Sylmar, CA location in the CRM Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

Job Summary

Functioning under general supervision, provides independent clinical and technical support in response to inquiries from physicians, healthcare professionals, patients, and field staff using professional knowledge and judgment.

Key Responsibilities
  • Provides technical or clinical information to customers in response to inquiries/report from the field.
  • Performs product evaluations and testing based on reports from the field.
  • Provides clinical and technical support services.
  • Provides back-up support to Field Clinical Engineering/Sales Representatives in the areas of sales support (device implants and follow-ups), regional training seminars, and troubleshooting.
  • Assists in the presentation of educational material for new product training and in-service seminars to physicians, nurses, and sales representatives.
  • Reviews product manuals, communiques, and memorandum for technical clinical accuracy and content.
  • Documents all contacts via an approved tracking system, writing Field Contact Reports for complaints per SMF guidelines.
Requirements
  • Bachelor's Degree in Electrical Engineering, Biomedical Engineering, or a related field.
  • 0-2+ years experience in Customer/Technical Support or Call Center environment.
  • Providing medical device industry technical support, including relevant experience in the cardiac pacing industry.
  • Demonstrated ability to analyze and evaluate technologically complex devices; demonstrated written and verbal communication, interpersonal, facilitation, presentation, quantitative, analytical, organizational, and follow-up skills.
What We Offer

At Abbott, you can have a good job that can grow into a great career. We offer a fast-paced work environment where your safety is our priority, training and career development, financial security through competitive compensation, incentives, and retirement plans, healthcare and well-being programs, paid time off, and 401(k) retirement savings with a generous company match.


  • Process Engineer

    2 days ago


    , CA, United States Advantage Technical Full time

    Job Title: Process EngineerAt Advantage Technical, we are seeking a highly skilled Process Engineer to join our team. As a Process Engineer, you will be responsible for technical ownership of the production process, ensuring maximum up-time, highest efficiency, and excellent quality.Key Responsibilities:Accountable for technical ownership of the production...


  • , TX, United States Aramco Services Company Full time

    Job OpportunityAt Aramco Services Company, we are seeking a talented individual to join our Technical Services team. Our team is focused on finding innovative technologies that ensure safe and reliable operations, contributing to the success of our organization.Technical Services DepartmentWe are looking for a summer student to assist our senior engineers in...


  • , CA, United States Bodorlaser, Inc Full time

    Technical Service Engineer Opportunity at Bodorlaser, IncBodorlaser, Inc, a leading manufacturer and exporter of fiber laser machines, is seeking a skilled Technical Service Engineer to join our team. As a key member of our technical service team, you will be responsible for providing top-notch support to our customers worldwide.Key Responsibilities:Act as...


  • , NC, United States FST Technical Services Full time

    Job OpportunityFST Technical Services is a leading Commissioning (Cx) firm that partners with clients to ensure quality assurance in building projects. We are seeking a Senior Commissioning Engineer to join our team.Key ResponsibilitiesEngineering LeadershipProvide technical oversight and support to the teamParticipate in company training and safety...


  • Rock Hill, SC, United States Orion Talent Full time

    Position Details: Title: Technical Services Engineer Location: Rock Hill, SC Shift: Monday - Friday - 1st Shift Compensation: $70K - $80K annually (based on experience) + 10-20% salary bonus based on performance Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) - 3 weeks (15 days) prorated; paid holidays; up to...


  • , CA, United States Trispoke managed services Full time

    Job SummaryWe are seeking a skilled Technical Content Specialist to join our team at Trispoke managed services. As a Technical Content Specialist, you will be responsible for creating and editing process documents for our Quality Management System (QMS), ensuring adherence to documented templates and policies, as well as contractual requirements.Key...


  • , CA, United States SPT Labtech Full time

    About the RoleWe're seeking a skilled Field Service Engineer to provide technical support for our innovative products. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring the reliability of our equipment.Key ResponsibilitiesProvide on-site and remote technical support for our products, including...


  • Oakland, CA, United States VirtualVocations Full time

    A company is looking for a Technical Operations Engineer to support tax reporting needs for platforms and marketplaces. Key Responsibilities Become a domain expert in Connect Tax Reporting products Handle end-to-end workflows and inquiries from internal and external technical teams Identify and automate inefficient processes through code changes and...


  • Seattle, WA, United States VirtualVocations Full time

    A company is looking for a Manager, Technical Services to lead their Technical Services Engineering team. Key Responsibilities Lead bug triage and advanced technical support, collaborating with Engineering and Product teams Provide consultative support for customer inquiries in partnership with Sales and Customer Success teams Manage and mentor a...

  • Technical Artist

    16 hours ago


    , CA, United States Aquent Full time

    Our large tech client is looking for a Technical Artist. The Technical Artist is responsible for the technical aspects of art asset development. This entails working closely with Art and Engineering to develop and support the asset pipeline, animation and rigging tools, animation rigs, and real-time effects. Job Responsibilities: Partner closely with the...


  • Carlsbad, CA, United States Pacific Technical Resources LLC Full time

    Job Title: FPGA Design Engineer with DSP Algorithm ImplementationPacific Technical Resources, LLC is seeking an experienced FPGA Design Engineer with DSP Algorithm Implementation for a leading defense industry company in San Diego, California.Job Summary:We are looking for a talented FPGA lead design engineer with industry experience in advanced DSP signal...


  • , CA, United States Google Full time

    About the RoleAs a Software Engineering Manager II at Google, you will be responsible for leading a team of software engineers and driving technical excellence across multiple projects. This role requires a unique blend of technical expertise, leadership skills, and business acumen.Key ResponsibilitiesTechnical Leadership: Provide technical guidance and...


  • San Diego, CA, United States Hologic Full time

    The Diagnostics Service Engineer provides a high level of technical expertise to Field Service Engineers, Technical Support, customers and dealers in multiple countries on the installation, service, repair, maintenance, and enhancement of Hologic products.  The role is highly dynamic, requiring the ability to oversee and execute multiple projects...


  • , CA, United States Thermo Fisher Scientific Full time

    Job Title: Field Service Engineer IIIThermo Fisher Scientific is seeking a highly skilled Field Service Engineer III to join our team. As a Field Service Engineer III, you will be responsible for performing on-site installation, servicing, and repair of complex electron microscopy systems and their associated options.Key Responsibilities:Conduct on-site...


  • , CO, United States DBSI Services Full time

    Job Title: Technical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at DBSI Services in Denver, Colorado.Key Responsibilities:Lead process improvements in the robot cell for ESL and aseptic operations.Develop and implement project management strategies to ensure successful project execution.Collaborate with...


  • Riverside, CA, United States VirtualVocations Full time

    A company is looking for a Lead Technical Support Engineer to deliver exceptional post-sale support for customers using their SysTrack platform. Key Responsibilities Manage customer support calls and documentation of tickets Mentor junior support engineers and assist in developing test applications Collaborate with internal teams to classify trouble...


  • , CA, United States Saratech Full time

    Job Title: Advisory Technical FellowAt Saratech, we are seeking a highly skilled and experienced Advisory Technical Fellow to join our team. This role is a unique opportunity to drive technology development, lead mission support, and make meaningful impacts to our programs, the engineering organization, and our company.Key Responsibilities:Shape the service...


  • , CA, United States Apple Full time

    Job SummaryApple Services Engineering is seeking an exceptional Senior Engineering Program Manager to lead cross-functional programs and drive key initiatives. This role requires a strong business sense, technical curiosity, and project management skills.Key ResponsibilitiesPartner with multiple Engineering leads to drive cross-functional programs through...


  • Marysville, WA, United States Army National Guard Full time

    Job Description Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will develop the skills necessary to help build, plan, and repair airstrips, docks, barracks, roads, and other projects. Your training will enable you to assume duties that include construction site...

  • Technical Drafter

    4 weeks ago


    , MO, United States Actalent Full time

    About the RoleWe are seeking a skilled Civil CAD Technician to join our team at Actalent. As a member of our technical team, you will be responsible for creating and revising technical drawings associated with civil site design and engineering for various projects.Key ResponsibilitiesAssist with preparing new drawings and revising existing engineering...