Senior Operations Manager
4 weeks ago
Job Summary
The Senior Operations Manager at Entek Solutions will lead the day-to-day operations of the operating unit to generate sales and profitable execution through new and established customers, providing great customer service and strong financial performance.
Key Responsibilities
- Manage all daily operations to drive the engagement of the team, achieve customer satisfaction, and desired business results.
- Responsible for financial performance of the operating unit, including sales, revenue, operating income, and cash flow.
- Provide leadership to the team for all operating departments, including HVAC Service, projects, and Controls.
- Manage all sales for the company and support the Sales Manager in setting and achieving personal sales goals and team members' goals.
Requirements
- Bachelor's degree in engineering, business, or a related field, or a Post-Secondary Certificate awarded for training completed after high school.
- 10+ years of progressive P/L management experience in the HVAC/Mechanical service industry with revenue in excess of $30M.
- Outstanding problem-solving skills, ability to define and structure problems, collect and analyze data, understand financial impact, and turn recommendations into execution.
Competencies
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
- Strong technical know-how and capacity.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Work Environment
This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.
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