Restaurant Operations Manager

1 month ago


Buford, Georgia, United States The RC Group, LLC Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant General Manager Trainee to join our team at The RC Group, LLC. As a key member of our restaurant management team, you will be responsible for providing exceptional leadership and guidance to our restaurant staff, ensuring seamless day-to-day operations, and driving business growth.

Key Responsibilities
  • People Development: Recruit, train, and develop successful restaurant team members, implementing and utilizing our company-defined employee orientation program.
  • Employee Relations: Conduct timely and effective performance reviews, provide ongoing feedback, and ensure accurate documentation of employee performance.
  • Serving the Customer: Lead by example to ensure 100% guest satisfaction, deliver at or above company standards in VOCs and Customer Mania initiatives, and empower the restaurant team to resolve guest complaints.
  • Financials: Manage all restaurant financial controllables, including automated tracking systems, employee labor, overtime, food, supplies, audits, cash management, and daily bank deposits.
  • Operations: Develop CORE behaviors and standards, maintain operational updates, and ensure compliance with all training standards, municipal, state, and federal codes, health inspections, and sanitation procedures.
  • Compliance: Complete employee and restaurant paperwork in a timely manner and comply with all company policies.
  • Marketing: Implement and execute all marketing programs to their fullest potential, recognizing business generators and traffic patterns to plan shifts accordingly.
Requirements
  • High School diploma or equivalent required.
  • Three (3) years of restaurant management experience, including P&L responsibility and proven experience managing all shifts without supervision.
  • Advanced studies in business, restaurant management, or related field preferred.
  • Food safety certification according to state or local requirements.
  • Reliable transportation and a valid driver's license and insurance for positions requiring driving.
What We Offer

As a Restaurant General Manager Trainee with The RC Group, LLC, you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to the success of our restaurants. We offer a competitive salary, benefits package, and opportunities for career growth and development.



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