Restaurant Operations Manager
1 month ago
We are seeking a highly motivated and experienced Restaurant General Manager Trainee to join our team at The RC Group, LLC. As a key member of our restaurant management team, you will be responsible for providing exceptional leadership and guidance to our restaurant staff, ensuring seamless day-to-day operations, and driving business growth.
Key Responsibilities- People Development: Recruit, train, and develop successful restaurant team members, implementing and utilizing our company-defined employee orientation program.
- Employee Relations: Conduct timely and effective performance reviews, provide ongoing feedback, and ensure accurate documentation of employee performance.
- Serving the Customer: Lead by example to ensure 100% guest satisfaction, deliver at or above company standards in VOCs and Customer Mania initiatives, and empower the restaurant team to resolve guest complaints.
- Financials: Manage all restaurant financial controllables, including automated tracking systems, employee labor, overtime, food, supplies, audits, cash management, and daily bank deposits.
- Operations: Develop CORE behaviors and standards, maintain operational updates, and ensure compliance with all training standards, municipal, state, and federal codes, health inspections, and sanitation procedures.
- Compliance: Complete employee and restaurant paperwork in a timely manner and comply with all company policies.
- Marketing: Implement and execute all marketing programs to their fullest potential, recognizing business generators and traffic patterns to plan shifts accordingly.
- High School diploma or equivalent required.
- Three (3) years of restaurant management experience, including P&L responsibility and proven experience managing all shifts without supervision.
- Advanced studies in business, restaurant management, or related field preferred.
- Food safety certification according to state or local requirements.
- Reliable transportation and a valid driver's license and insurance for positions requiring driving.
As a Restaurant General Manager Trainee with The RC Group, LLC, you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to the success of our restaurants. We offer a competitive salary, benefits package, and opportunities for career growth and development.
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