Customer Support Specialist
1 month ago
We are seeking a highly skilled Customer Service Engineer to join our team at Worldwide TechServices. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Perform basic and moderately complex troubleshooting and repair activities in an end-user environment, including PC's, desktops, laptops, tablets, and printers.
- Provide support to client-identified VIPs and respond to change management requests.
- Install new PC equipment, provide end-user desk-side support, and perform Install/Move/Add or Change (IMAC) activities.
- Display outstanding technical and professional services skills at all times.
- Meet established customer service satisfaction levels and other operational/customer service metrics.
- Proactively communicate with end-users and service desk personnel regarding arrival times, repair time estimates, and status of the repair.
- Understand and follow all documented service operations policies and procedures.
To be successful in this role, you will need to have excellent communication and technical skills, as well as the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.
-
Customer Repair Support Specialist
4 weeks ago
Baltimore, Maryland, United States STERIS Full timeJob DescriptionJob Title: Customer Repair Support SpecialistJob Summary: We are seeking a highly skilled Customer Repair Support Specialist to join our team at STERIS. As a key member of our customer-facing team, you will be responsible for providing onsite services to our customers, including analysis of repair trending, inventory management, and customer...
-
Customer Support Specialist III
4 weeks ago
Baltimore, Maryland, United States Baltimore City Public Schools Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist III to join our team at Baltimore City Public Schools. As a key member of our support staff, you will play a vital role in providing exceptional customer service to our multilingual families.Key ResponsibilitiesLead multilingual families through the enrollment, choice, and transfer...
-
Customer Support Specialist
4 weeks ago
Baltimore, Maryland, United States Infinity Full timeKey ResponsibilitiesSupport Portfolio Management: Be accountable for all support cases for US customers and be the first point of escalation should they require anything to be expedited. Joint ownership of US customers portfolios, supporting CSMs where needed to enable an accurate setup and configuration based on set objectives.Regular Audits and Reporting:...
-
CT Technologist
4 weeks ago
Baltimore, Maryland, United States Healthcare Support Full timeHealthcare Support is seeking a skilled CT Technologist to join their team for a travel assignment in Maryland.Job DescriptionSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelAs a CT Technologist with Healthcare Support, you will have the opportunity to work with a top healthcare organization and gain valuable experience...
-
Mac Support Specialist
4 weeks ago
Baltimore, Maryland, United States Omni Inclusive Full timeJob Title: Mac Support SpecialistWe are seeking a highly skilled Mac Support Specialist to join our team at Omni Inclusive. As a Mac Support Specialist, you will be responsible for providing top-notch support to our corporate teammates and executives, with a focus on Mac Book Pro support and other Apple devices.Responsibilities:Provide L2 support to...
-
Technical Support Specialist
4 weeks ago
Baltimore, Maryland, United States Omni Inclusive Full timeJob SummaryOmni Inclusive is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing expert-level technical support for desktop computers, hardware, and software.Key ResponsibilitiesProvide technical support for desktop computers, hardware, and softwareDiagnose and resolve...
-
Helpdesk Support Specialist
1 month ago
Baltimore, Maryland, United States BITHGROUP Technologies Inc Full timeCompany Overview:We are a leading technology firm dedicated to delivering exceptional customer service and innovative solutions to businesses across the country. Our team is passionate about helping others and committed to excellence in all aspects of our work.Job Summary:We are seeking a skilled Helpdesk Support Specialist to join our team. As a key member...
-
Technical Support Specialist
4 weeks ago
Baltimore, Maryland, United States BITHGROUP Technologies Inc Full timeCompany Overview:BITHGROUP Technologies Inc is a leading technology firm dedicated to delivering top-notch customer service and innovative solutions to businesses across the country.We are currently seeking a skilled Helpdesk Support Specialist to join our team and provide exceptional technical support to our clients.Job Summary:The Helpdesk Support...
-
Clinical Support Specialist
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary:The Clinical Support Specialist provides administrative and direct patient care support to the Ambulatory Services department under the direction of the Practice Manager. This role involves taking vital signs, drawing blood, and documenting patient information in the electronic health record.Key Responsibilities:Take adult and pediatric vital...
-
Executive Administrative Support Specialist
1 month ago
Baltimore, Maryland, United States Swift Staffing Full timeJob Title: Executive Administrative Support SpecialistJob Summary:We are seeking an experienced Executive Administrative Support Specialist to join our team at Swift Staffing. The successful candidate will provide high-level administrative support to senior-level management, ensuring seamless day-to-day operations.Key Responsibilities:Manage calendars,...
-
Product Support Specialist
4 weeks ago
Baltimore, Maryland, United States CreditXpert Full timeJob Title: Product Support SpecialistCreditXpert Inc. is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a seamless onboarding experience.Key Responsibilities:Provide timely and...
-
Radiology Support Specialist
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary:As a Radiology Specialist at LifeBridge Health, you will play a vital role in assisting technologists and the department with daily operations and patient preparation for diagnostic procedures. Your excellent customer service skills will ensure a positive experience for patients and their families. Additionally, you will provide support with...
-
Medical Support Specialist
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob SummaryAs a Medical Support Specialist at LifeBridge Health, you will work under the supervision of a physician to perform a variety of clinical responsibilities, assisting in the examination and treatment of patients. Your role will also involve supporting hospital and departmental requirements, working proactively with other staff to contribute to...
-
IT Support Specialist
4 weeks ago
Baltimore, Maryland, United States Baltimore City Community College Full timeJob SummaryBaltimore City Community College is seeking a skilled IT Specialist I/Helpdesk to provide technical assistance and support for audio/visual needs. The ideal candidate will have a strong understanding of information technology and excellent customer service skills.Key ResponsibilitiesProvide intermediate level technical assistance and support for...
-
Clinical Support Specialist
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary:The Clinical Support Specialist provides administrative and clinical support to the Ambulatory Services department under the direction of the Practice Manager. This role involves direct patient care and administrative tasks, requiring strong communication and organizational skills.Key Responsibilities:Take adult and pediatric basic vital signs,...
-
Medical Support Specialist
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob SummaryAs a Medical Support Specialist at LifeBridge Health, you will play a vital role in the examination and treatment of patients under the supervision of a physician. Your clinical responsibilities will include assisting in patient care, performing various tasks to support hospital operations, and working collaboratively with other staff members to...
-
Executive Support Specialist
4 weeks ago
Baltimore, Maryland, United States Pyramid Consulting, Inc Full timeJob Summary:We are seeking an experienced Executive Support Specialist to join our team at Pyramid Consulting, Inc. This is a contract opportunity with long-term potential and is located in the Public Utility Industry.Key Responsibilities:Provide administrative support to senior executives, including scheduling meetings, preparing reports, and handling...
-
Desktop Support Specialist
4 weeks ago
Baltimore, Maryland, United States VDart Full timeJob SummaryVDart is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving hardware and software issues, and ensuring that our systems are running smoothly.Key ResponsibilitiesProvide technical support to customers...
-
Administrative Support Specialist
1 month ago
Baltimore, Maryland, United States Maryland Treatment Centers, Inc. Full timeJob Title: Administrative Support Specialist - BaltimoreJob Summary:The Administrative Support Specialist will provide direct administrative support to the Director of Education and staff at The Baltimore Academy. This role involves providing secretarial support, answering phone calls, scheduling meetings, and providing direct assistance to the Director of...
-
Medical Support Specialist
4 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob SummaryAs a Medical Support Specialist at LifeBridge Health, you will work under the direct supervision of a physician to perform a variety of clinical responsibilities and assist in the examination and treatment of patients. This role requires a strong understanding of medical procedures and the ability to work effectively in a fast-paced...