Healthcare Patient Services Coordinator
2 months ago
Healthcare Patient Services Coordinator
Oramax Oral-Maxillofacial & Implant Specialists is seeking a dedicated and enthusiastic Healthcare Patient Services Coordinator. This individual will serve as the main liaison for patients, playing a crucial role in our practice's operations.
This position emphasizes exceptional customer service and patient care, requiring a friendly demeanor and a genuine desire to assist patients. Candidates should be sociable, compassionate, and thrive in a collaborative environment. Our practice is dynamic and involves multiple practitioners, necessitating a candidate who can effectively manage various tasks and engage in financial discussions with professionalism and confidence. Prior experience in a dental front desk role is essential. This position offers 35-40 hours per week, and proficiency in both English and Spanish is highly advantageous.
Key Responsibilities
- Welcome patients promptly and professionally
- Manage appointment scheduling, including confirmations and rescheduling
- Verify patient insurance benefits
- Communicate service costs, insurance coverage, and payment options
- Collaborate with team members to ensure optimal patient service
- Demonstrate effective multitasking abilities while maintaining patient confidentiality and exercising sound judgment.
At Oramax, we are committed to delivering an exceptional experience for every patient. Our state-of-the-art facilities reflect our dedication to quality, and we continuously strive to stay abreast of advancements in dental technology and the latest treatment options available.
Our office environment is designed to be welcoming and comfortable, ensuring that each visit to our oral surgery practice is a positive experience. We prioritize patient satisfaction and work diligently to make every appointment a pleasant one.
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