Technical Account Manager
3 weeks ago
Spherexx is an award-winning advertising agency and software development company seeking a skilled Junior Account Manager to provide top-notch customer service. This in-office position requires excellent communication skills, organizational abilities, and attention to detail.
Responsibilities
- Audit and verify client information
- Make updates to client data
- Test software integrations
- Conduct internet research
- Answer client calls and provide general customer support
- Analyze reports and help clients understand data insights
- Deliver demos and training sessions
Requirements
- Highly organized individual with strong follow-through
- 65 WPM typing speed minimum
- Excellent written and oral communication skills
- Data entry and keyboard skills
- Computer and internet knowledge preferred
- Extreme attention to detail
- Ability to memorize protocols and procedures
- Creative problem-solving skills
- Maintain a positive attitude with clients and coworkers
- Establish strong client relationships
- Work with various clients and personalities
- Bachelor's degree in English or related field
Benefits
We offer a competitive time-off package, employer-sponsored medical insurance, on-site fitness center, media center, and many other office perks.
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