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Hospitality Services Representative

2 months ago

Madison, Wisconsin, United States UW Health Full time
Position Overview

Work Schedule:

This is a full-time role, 1.0 FTE. Scheduled hours are from 7:00 AM to 3:30 PM, Monday through Friday. Hours may adjust based on departmental needs.

Join a Leading Healthcare Organization

We are looking for a Guest Services Specialist to:
  • Act as the primary contact for general inquiries from patients, visitors, and staff, ensuring an exceptional experience for patients and their families.
  • Warmly welcome our patients, visitors, and staff to foster a friendly atmosphere.
At UW Health, you will enjoy:
  • A comprehensive benefits package, including health and dental coverage, paid time off, and retirement options.
  • Access to wellness programs that promote employee and family well-being.
  • Tuition reimbursement, as we invest in your professional development to support your career advancement.
Qualifications:

Education:

Minimum requirement - High School Diploma or equivalent.

Experience:

Minimum requirement - Six (6) months of experience in customer service, administrative support, retail, or a related field.

Commitment to Diversity, Equity, and Inclusion

UW Health is dedicated to fostering a diverse, equitable, and inclusive workplace. We are an Equal Employment Opportunity, Affirmative Action employer. We value the integrity displayed in patient care interactions and our daily operations as we embrace the diverse knowledge, perspectives, and qualities each employee brings to our team. Applications from individuals of diverse backgrounds, including but not limited to Black, Indigenous, and People of Color (BIPOC), LGBTQ+ and non-binary individuals, women, persons with disabilities, military service members, and veterans are strongly encouraged. EOE, including disability/veterans.

About UW Health East Madison Hospital

UW Health East Madison Hospital is recognized as one of the most advanced healthcare facilities in the nation, where we view healthcare as a holistic process. Our mission extends beyond diagnosing and treating illness; we strive to partner with you in your overall health and wellness journey.

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UW Hospital and Clinics benefits