Business Analyst

3 weeks ago

Englewood, Colorado, United States DISH Full time

We are seeking a skilled Business Analyst to join our Wireless Compensation team. As a Business Analyst, you will be responsible for interacting with internal and external customers to validate Boost payments and push payments for approvals to be paid.

This role requires daily, weekly, and monthly activities to meet compliance requirements. You will need to understand payments and data used to make them to make meaningful insights into up and down trends to determine if we have any issues.

You will also work on ETLs to feed data into our various Tableau Dashboards for analysis. This will include working closely with our internal data teams to ensure an accurate load of the data from one platform to another.

Key Responsibilities:

  • Leverage/understand DISH Business Rules, Intranet Resources, and front-end tools to research and close inquiries, escalation requests, and answer questions from internal teams and external third-party partners.
  • Navigate and understand data presented in Tableau Dashboards and other reporting to help manage business changes, identify business trends, and provide recommendations to address issues and improve existing processes.
  • Gain basic knowledge of SQL (select, from, where, joins), understand the function of the query, and be able to verify/analyze the data you have gathered through your query.
  • Attend and support/lead project meetings and provide insights and feedback where applicable; if the ideas/topics are beyond the scope of your understanding, it is expected that you can summarize all open questions and follow up with your team and manager.
  • Maintain professionalism at all times; you will be working with business partners of various backgrounds and levels of business and process acumen; analysts will manage these relationships professionally by clearly establishing and communicating expectations.

Requirements:

  • Bachelor's degree from four-year College or University, or 2 years of relevant work experience.
  • Innovative, forward thinking, and detailed oriented.
  • Ability to manage tight deadlines, prioritize workload, and achieve effective results in a fast-paced, dynamic environment.
  • Interpersonal skills with the ability to effectively communicate verbally and in writing.
  • Organizational, analytical, and problem-solving skills.
  • Knowledge of Google Suite.
  • Strong work ethic and willingness to learn about new concepts and different cultures.
  • Experience with coding in SQL (at minimum, must be able to review SQL).

Benefits:

  • Flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.

Compensation:

$63,150.00/Year - $90,000.00/Year

Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

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