Business Operations Analyst

4 weeks ago


Englewood, Colorado, United States DISH Full time
Job Summary

We are seeking a highly motivated Business Operations Analyst to drive insights and strategy within our Customer Experience Wireless Skill Management department. As a key member of our team, you will be responsible for simplifying and enhancing the agent experience, developing expertise around products, and determining training material using a combination of data, observation, and feedback.

Key Responsibilities:
  • Actively support efforts to simplify and enhance the agent experience
  • Develop expertise around products to provide SME support
  • Determine training material using data, observation, and feedback
  • Collaborate with internal teams to ensure front-line teams have the resources to be successful
  • Continuously improve processes to provide a world-class customer experience

Requirements:
  • Bachelor's degree or 3+ years of relevant experience
  • Strong written and verbal communication skills
  • Ability to achieve great results while working with ambiguous scopes and changing priorities
  • Self-motivation and ability to maintain a positive attitude in stressful situations

What We Offer:
  • Competitive salary range: $63,150.00 - $90,000.00 per year
  • Flexible time away plan
  • 401(k) Plan with company match
  • ESPP
  • Career opportunities

About Us:
  • DISH is a leading provider of connectivity solutions
  • We offer a range of products and services, including satellite television, live-streaming, and mobile plans
  • We are committed to fostering an inclusive and equitable workplace


  • Englewood, Colorado, United States DISH Full time

    Job SummaryDISH, a leading provider of connectivity solutions, is seeking a highly skilled Senior Business Operations Analyst to join its team. As a key member of the Video Services team, you will play a critical role in delivering an award-winning TV experience to millions of customers.Key Responsibilities:Identify emerging issues affecting our consumers...

  • Business Analyst

    4 weeks ago


    Englewood, Colorado, United States American Honda Motor Co Inc Full time

    About American Honda Motor Co IncWe are looking for a skilled Sales Analyst to support our zone field office within the Auto Sales division. This role plays a key part in Zone sales operations and provides support for our dealer network, zone management, corporate headquarters, and field staff.Key Responsibilities:Generating management reports, creating...


  • Englewood, Colorado, United States Brooksource Full time

    Business Analyst/Scrum Master OpportunityBrooksource is seeking a highly skilled Business Analyst/Scrum Master to join our team. As a key member of our organization, you will play a crucial role in supporting communication across dev teams, intake business requirements, and drive process improvement.Key Responsibilities:Review and analyze information...

  • Business Analyst

    3 weeks ago


    Englewood, Colorado, United States DISH Full time

    We are seeking a skilled Business Analyst to join our Wireless Compensation team. As a Business Analyst, you will be responsible for interacting with internal and external customers to validate Boost payments and push payments for approvals to be paid.This role requires daily, weekly, and monthly activities to meet compliance requirements. You will need to...

  • Business Analyst II

    3 weeks ago


    Englewood, Colorado, United States DISH Network L.L.C Full time

    About the RoleDISH Network L.L.C is seeking a highly skilled Business Analyst II to join our Wireless Compensation team. As a Business Analyst II, you will be responsible for validating Boost payments created for various reasons across the business and pushing the payment for approvals to be paid.Key ResponsibilitiesLeverage and understand DISH Business...


  • Englewood, Colorado, United States DISH Full time

    Job SummaryDISH is seeking a highly skilled Senior Business Analyst to join our team. As a key member of our marketing and advertising team, you will play a critical role in driving business growth and success.Key ResponsibilitiesDevelop and implement data-driven strategies to retain and engage DISH customersPresent weekly to high-level executives to gain...

  • Business Analyst II

    4 weeks ago


    Englewood, Colorado, United States DISH Full time

    Job SummaryAs a Business Analyst II at DISH, you will play a critical role in ensuring the accuracy and compliance of wireless payments. This position requires strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesValidate Boost payments created for various reasons across the...


  • Englewood, Colorado, United States DISH Full time

    Job SummaryWe are seeking a highly skilled Business Analyst II, Porting Specialist to join our Customer Experience Operations (CXO) team at DISH. As a key member of our team, you will be responsible for preparing, producing, and validating daily, weekly, and monthly reports to measure and monitor business performance. You will also make recommendations for...

  • Business Analyst II

    4 weeks ago


    Englewood, Colorado, United States DISH Full time

    Job SummaryDISH, a leading provider of connectivity solutions, is seeking a highly skilled Business Analyst II to join its Wireless Compensation team. As a key member of this team, you will play a critical role in validating Boost payments and ensuring compliance with regulatory requirements.Key ResponsibilitiesResearch and close inquiries, escalation...


  • Englewood, Colorado, United States Rise Broadband Full time

    Job SummaryRise Broadband is seeking a highly skilled Security Operations Analyst to join our team. As a Security Operations Analyst, you will be responsible for monitoring and analyzing security events, working with cross-functional teams to identify and mitigate security threats, and ensuring the security and integrity of our networks and systems.Key...

  • Senior Data Analyst

    4 weeks ago


    Englewood, Colorado, United States DISH Full time

    Job SummaryAs a Senior Data Analyst, you will play a key role in driving business insights and informing strategic decisions at DISH. You will leverage your analytical expertise to develop and implement data-driven solutions that enhance customer loyalty and drive revenue growth.Key ResponsibilitiesLeverage data analytics to identify trends and opportunities...


  • Englewood, Colorado, United States DISH Network L.L.C Full time

    Job SummaryWe are seeking a highly skilled Business Analyst II, Porting to join our team at DISH Network L.L.C. This role will be responsible for preparing, producing, and validating daily, weekly, and monthly reports measuring, monitoring, and alerting the business regarding unforeseen shifts in performance.The ideal candidate will have a strong...


  • Englewood, Colorado, United States Insight Global Full time

    The Senior Financial Analyst plays a pivotal role in driving informed decision-making, forecasting, and strategic planning within the organization. This involves leveraging dashboard reporting, financial analysis, budgeting, and decision support to ensure effective business operations.Collaborating closely with hospital leadership, the Senior Financial...


  • Englewood, Colorado, United States DISH Network L.L.C Full time

    We are building Americas First Smart Network, and our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.The sales department is critical to driving demand and creating strategic partnerships across the industry.As a Business Analyst, you will work closely with our internal data teams to ensure an accurate load of the data from...


  • Englewood, Colorado, United States CommonSpirit Health Full time

    Job Summary:The Principal Epic Application Analyst at CommonSpirit Health creates or enhances applications that meet the needs of end-users and achieve business goals by identifying opportunities for improvement, making recommendations, then designing and implementing solutions. This role works on several solutions at a time that tend to be of high...


  • Englewood, Colorado, United States CommonSpirit Health Full time

    Job Summary:The Principal Epic Application Analyst at CommonSpirit Health is responsible for creating or enhancing applications that meet the needs of end-users and achieve business goals. This role involves identifying opportunities for improvement, making recommendations, and designing and implementing solutions. The Principal Epic Application Analyst...


  • Englewood, Colorado, United States Unavailable Full time

    Job SummaryCommonSpirit Health is seeking an experienced IT Application Analyst to join our team. As an IT Application Analyst, you will be responsible for designing, building, testing, implementing, and supporting information technology solutions to meet operational and clinical needs.Key ResponsibilitiesDesign and present solutions and options that improve...


  • Englewood, Colorado, United States CommonSpirit Health Full time

    Job SummaryWe are seeking a highly skilled Epic Application Analyst to join our team at CommonSpirit Health. As a key member of our IT team, you will be responsible for designing, building, testing, implementing, and supporting information technology solutions to meet operational and clinical needs.Key ResponsibilitiesDesign and present solutions and options...


  • Englewood, Colorado, United States Rise Broadband Full time

    {"h1": "Senior Financial Analyst Job Description"} Job Summary The Senior Financial Analyst plays a critical role in supporting corporate, field, customer, and network operations through financial reporting and variance analysis, annual planning and interim forecasting, monthly operations review preparation and analysis, and frequent ad hoc analysis. Key...

  • Senior Data Analyst

    4 weeks ago


    Englewood, Colorado, United States DISH Network L.L.C Full time

    Job SummaryDISH Network L.L.C is seeking a highly skilled Data Analyst to join our team. As a key member of our Customer Retention Department, you will play a critical role in driving business growth and customer loyalty through data-driven insights.Key ResponsibilitiesLeverage advanced analytics and data modeling to identify trends and opportunities for...