Business Analyst II, Porting
3 weeks ago
Job Summary
We are seeking a highly skilled Business Analyst II, Porting to join our team at DISH Network L.L.C. This role will be responsible for preparing, producing, and validating daily, weekly, and monthly reports measuring, monitoring, and alerting the business regarding unforeseen shifts in performance.
The ideal candidate will have a strong understanding of departmental processes and dynamics, as well as basic knowledge of cross-functional processes and procedures. They will be able to understand, interpret, analyze, and visually represent data in various forms as necessary.
Key Responsibilities:
- Prepare, produce, and validate daily, weekly, and monthly reports measuring, monitoring, and alerting the business regarding unforeseen shifts in performance.
- Make recommendations for and implement improvements to drive business outcomes.
- Understand, interpret, analyze, and visually represent data in various forms as necessary.
- Identify use cases, testing scenarios, and workflow changes.
- Provide Quality Assurance support for manual and automated exception tasks to ensure customer accounts are being fixed accurately and within the established SLA.
- Provide recommendations to improve quality and performance.
- Assist with analysis and improvement of current processes to improve efficiency and effectiveness.
- Provide data-driven insights, analysis, and recommendations to achieve business objectives.
- Propose solutions for business decisions using key findings and visuals whenever necessary.
- Identify and recommend automation and solutions while working through projects.
- Foster a positive and collaborative work environment.
- Quickly adjust to real-time changes while maintaining a can-do attitude.
- Ability to deliver formal presentations up to Senior Managers.
- Ability to effectively communicate, share information, and influence up to Head Of/Director Level.
- Ability to meet tight deadlines while ensuring the integrity of work.
- Meets performance metric expectations and produces quantifiable results.
Requirements:
- A bachelor's degree in Business or a related field or 1+ years of relevant experience.
- High level of computer expertise, including office productivity suite (MS Office, Google Workspace).
- Demonstrated proficiency in job-specific functions.
- Basic Level of SQL query languages.
- Intermediate level of preparing reports and data visualizations.
- Ability to prioritize work and shift direction in an ever-changing environment.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
Compensation:
$63,150.00/Year - $90,000.00/Year
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.
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