Restaurant Operations Manager

3 weeks ago


Kingsville, United States Dairy Queen Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Oversee the management of restaurant staff, including hiring, training, and performance management.
  • Customer Service: Ensure that all customers receive exceptional service, resolving any issues promptly and professionally.
  • Sales Growth: Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall dining experience.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Inventory Management: Oversee the management of inventory, including ordering, receiving, and stocking.
  • Quality Control: Ensure that all food and beverages meet the highest standards of quality and safety.
Requirements
  • Experience: 2+ years of experience in restaurant management, preferably in a fast-paced environment.
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Certifications: ServSafe certification and ability to obtain any necessary licenses or certifications.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply.



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