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Patient Service Liaison
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Patient Service Representative at Cabell Huntington Hospital/St. Mary. This role is responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:- Meet and greet patients, schedule appointments, and answer telephone calls in a professional and courteous manner.
- Direct calls to appropriate personnel or departments, ensuring seamless communication and resolution of patient concerns.
- File, fax, copy, and send reports as necessary, maintaining accurate and up-to-date records.
- Perform other office-related duties as needed or directed, including data entry and filing.
- Some experience in an office or hospital setting is preferred.
- Ability to use computer software and type accurately and efficiently.
- Pleasant personality and excellent communication skills to interact with patients and staff.
- Tact and poise to handle sensitive situations and maintain a professional demeanor.
