Front Desk Hospitality Associate
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Hospitality Associate to join our team at Embassy Suites Columbus, OH.
The estimated salary for this position is $35,000 - $45,000 per year, based on industry standards and location.
This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills. As a Front Desk Hospitality Associate, you will be responsible for providing exceptional guest service, handling check-in and check-out procedures, and ensuring that all hotel amenities are properly utilized.
Key Responsibilities:
- Greet guests and perform check-in/out procedures
- Follow all cash and credit card procedures required by the hotel and brand standard
- Check house count to determine the rooms available for the day
- Review credit limit exception report & get additional approval if necessary
- Check expected departures for today & clear checkouts or extend stays after checkout time
- Update housekeeping room status when received from housekeeping
- Balance departments from daily activity report at the end of shift
- Perform cashier shift change when cash is in balance
- Explain hotel promotional items to each guest checking in & give them to any guest who requests them
- Mention various hotel amenities to guests during lags in phone or in-person conversations
- Respond promptly to any guests' inquiries or complaints; Offer alternate solution if guest's demands cannot be met
- Demonstrate commitment to servicing the guest by being hospitable and accommodating
Requirements:
- High School diploma or GED preferred
- One year hospitality experience required
- Customer service experience required
- Experience handling cash and credit card procedures
- Attention to detail
- Knowledge of the hotel layout, all amenities offered, and all procedures & organization
- Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions
-
Front Desk Associate
2 weeks ago
Columbus, Ohio, United States Twin Tier Hospitality Full timeJob OverviewThe Front Desk Associate position at Twin Tier Hospitality is a critical role in delivering exceptional customer service and ensuring a seamless guest experience. As a key member of our team, you will be responsible for managing front desk operations, handling guest inquiries, and resolving issues in a professional and courteous manner.Key...
-
Concord Hospitality Front Desk Manager
1 week ago
Columbus, Ohio, United States Concord Hospitality Full timeAbout the RoleWe are seeking an experienced Front Office Manager to join our team at Concord Hospitality. As a key member of our management team, you will be responsible for leading the front desk operations and ensuring that all guests receive exceptional service and attention to detail.Key Responsibilities:Manage the front desk team, including scheduling,...
-
Front Desk Associate
2 weeks ago
Columbus, Ohio, United States Twin Tier Hospitality Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Twin Tier Hospitality. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring that all guests have a positive experience during their stay.The ideal candidate will possess excellent...
-
Front Desk Associate
6 days ago
Columbus, Ohio, United States Fairfield Inn & Suites Hilliard West Columbus Full timeJob Title: Front Desk AssociateWe are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Fairfield Inn & Suites Hilliard West Columbus.Job DescriptionThe Front Desk Associate is responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining accurate records. Key...
-
Hospitality Front Desk Manager Role
3 days ago
Columbus, Ohio, United States Innvite Hospitality Full timeJob Overview:As a Guest Relations Team Leader at Innvite Hospitality, you will play a critical role in shaping the guest experience and driving hotel success.Key ResponsibilitiesSpearhead Front Desk training programs to enhance staff knowledge and performance.Collaborate with the General Manager to ensure seamless hotel operations, focusing on guest...
-
Hospitality Service Associate
4 weeks ago
Columbus, Ohio, United States InnVite Hospitality Full timeJob Opportunity at InnVite HospitalityWe are seeking a dedicated and hardworking Hospitality Service Associate to join our team at the Holiday Inn Express Obetz, Ohio.This full-time role offers a competitive salary of $13-$14 per hour, as well as benefits such as a guaranteed bonus and employee discount.Key Responsibilities:Room Preparation: Ensure guest...
-
Front Desk Hospitality Representative
3 days ago
Columbus, Ohio, United States InnVite Hospitality Full timeWe are seeking a highly skilled Front Desk Representative to join our team at InnVite Hospitality.Overview:Company Overview: InnVite Hospitality is dedicated to providing exceptional guest experiences through efficient check-in and check-out processes, effective reservation management, and timely response to customer inquiries.Job Summary:This role is...
-
Front Desk Hospitality Professional
4 weeks ago
Columbus, Ohio, United States Embassy Suites Columbus, OH Full timeJob OverviewWe are seeking a Front Desk Hospitality Professional to join our team at Embassy Suites Columbus, OH. This role involves providing exceptional customer service and ensuring a seamless guest experience.
-
Front Desk Ambassador
4 days ago
Columbus, Ohio, United States InnVite Hospitality Full timeAbout the RoleThe Front Desk Ambassador will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining high levels of customer satisfaction.
-
Hospitality Operations Manager
4 days ago
Columbus, Ohio, United States Innvite Hospitality Full timeAbout the RoleInnVite Hospitality Group is looking for an experienced Hospitality Operations Manager to lead our front desk team. The successful candidate will have a strong background in customer service and team management, with excellent communication and problem-solving skills.Key Responsibilities:Develop and implement training programs for front office...
-
Residential Front Desk Associate
3 weeks ago
Columbus, Ohio, United States National Church Residences Full timeJob Title: Residential Front Desk AssociateNational Church Residences offers a supportive housing environment for low-income and homeless individuals. Our team is seeking a skilled Residential Front Desk Associate to ensure the comfort and safety of our residents by upholding our established standards and protocols.Key Responsibilities:Supervise lobby...
-
Front Office Team Lead
1 week ago
Columbus, Ohio, United States Concord Hospitality Full timeCompany OverviewWe are Concord Hospitality, a leading hospitality company dedicated to delivering exceptional guest experiences. Our mission is to provide a warm and welcoming environment for our guests, while also fostering a positive and inclusive work culture for our associates.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionAs a Front Office...
-
Front Desk Associate
1 week ago
Columbus, Ohio, United States Mse Behavioral And Mental Health Se Full timeRequired Skills and QualificationsHigh school diploma or equivalent required; associate's or bachelor's degree preferredMinimum 1 year of experience in a medical office setting; prior experience in a front desk role a plusExcellent communication and interpersonal skillsAble to maintain confidentiality and handle sensitive informationIn exchange for your hard...
-
Front Desk Director
1 week ago
Columbus, Ohio, United States Olshan Properties Full timeJob Title: Front Desk DirectorAre you a seasoned hospitality professional looking for a challenging role that will utilize your leadership skills? Do you have a passion for delivering exceptional customer service and ensuring seamless hotel operations? We are seeking a talented Front Desk Director to join our team at Olshan Properties.As a key member of our...
-
Front Desk Director
5 days ago
Columbus, Ohio, United States Olshan Properties Full timeFront Desk Director Job SummaryWe are seeking a Front Desk Director to join our team at Olshan Properties. The successful candidate will be responsible for leading the front desk team, providing exceptional guest service, and driving revenue growth.Key Responsibilities:Lead the front desk team, providing guidance, coaching, and development opportunities to...
-
Front Desk Associate
1 week ago
Columbus, Ohio, United States Shaner Hotel Group Full timeAbout the Position\We are seeking a highly skilled Front Desk Agent to join our team at Shaner Hotels' Columbus Moxy Short North. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring seamless check-in/check-out experiences.\Key Responsibilities\Process all guest arrivals and departures in...
-
Front Office Manager
4 days ago
Columbus, Ohio, United States Concord Hospitality Full timeThe Front Office Manager is a critical role in the hotel industry, responsible for ensuring guest satisfaction and maintaining high standards of product quality. We are seeking an experienced professional to lead our front desk operations and provide exceptional service to our guests.Key Responsibilities:Manage front desk staff and ensure they are trained in...
-
Front Desk Associate Manager
1 week ago
Columbus, Ohio, United States Fairfield Inn & Suites Hilliard West Columbus Full timeJob Summary: We are seeking a highly skilled and experienced Front Desk Night Audit professional to join our team at Fairfield Inn & Suites Hilliard West Columbus. This is a unique opportunity to work in a fast-paced environment where no two days are the same. Estimated Salary: $50,000 - $65,000 per year based on experience and qualifications. Key...
-
Hospitality Management Professional
3 days ago
Columbus, Ohio, United States Concord Hospitality Full timeThis exciting opportunity is for a Hospitality Management Professional to join our team as a Front Office Manager. As a key member of our operations team, you will play a vital role in delivering exceptional guest experiences and driving business results.About the Role:Oversee front desk operations and ensure efficient check-in/check-out processesDevelop and...
-
Front Desk Associate Manager
4 days ago
Columbus, Ohio, United States Hilton Garden Inn Franklin Cool Springs Full timeWe are looking for a talented and experienced Front Desk Associate to join our team at Hilton Garden Inn Franklin Cool Springs. As a Guest Service Representative, you will play a critical role in ensuring the highest standards of guest satisfaction, handling guest requests with a sense of urgency and concern, and serving as the primary point of contact for...