GE Appliances Customer Support Specialist
3 weeks ago
Salary Range: $11.10 - $16.10 per hour
About the Job:
We are seeking a skilled General Electric Appliances Factory Service Agent to join our dynamic team at MCI Careers. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service through phone, email, or chat
- Address customer complaints and concerns in a timely and professional manner
- Work closely with cross-functional teams to resolve customer issues
- Stay up-to-date on product knowledge and company policies
- Meet performance metrics and quality standards
Requirements:
- High school diploma or equivalent
- 1-2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment
- Proficient in Microsoft Office Suite
- Basic knowledge of CRM software
Benefits:
- Competitive salary
- Paid time off
- Paid holidays
- Paid training opportunities
- Daily, weekly, and monthly incentives
- Medical, dental, and vision coverage options
- Casual dress code
- Flexible work environment
About MCI Careers:
MCI Careers is a leader in the business process outsourcing industry, providing innovative solutions to clients worldwide. We offer a dynamic work environment, competitive salaries, and opportunities for growth and development.
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