GE Appliances Customer Support Specialist

3 weeks ago


Savannah, Georgia, United States MCI Careers Full time

Salary Range: $11.10 - $16.10 per hour

About the Job:

We are seeking a skilled General Electric Appliances Factory Service Agent to join our dynamic team at MCI Careers. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  1. Provide exceptional customer service through phone, email, or chat
  2. Address customer complaints and concerns in a timely and professional manner
  3. Work closely with cross-functional teams to resolve customer issues
  4. Stay up-to-date on product knowledge and company policies
  5. Meet performance metrics and quality standards

Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Proficient in Microsoft Office Suite
  • Basic knowledge of CRM software

Benefits:

  • Competitive salary
  • Paid time off
  • Paid holidays
  • Paid training opportunities
  • Daily, weekly, and monthly incentives
  • Medical, dental, and vision coverage options
  • Casual dress code
  • Flexible work environment

About MCI Careers:

MCI Careers is a leader in the business process outsourcing industry, providing innovative solutions to clients worldwide. We offer a dynamic work environment, competitive salaries, and opportunities for growth and development.



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