Technical Support Specialist

3 weeks ago


Savannah, Georgia, United States MCI Military Recruitment Full time

About MCI: At MCI, we strive to provide industry-leading solutions that deliver exceptional experiences and drive optimal performance. As a Technical Support Specialist, you will play a critical role in helping us achieve this goal.

Job Description: We are seeking a highly motivated and customer-focused individual to join our part-time team as a Technical Support Specialist. In this role, you will be responsible for handling inbound calls, troubleshooting technical issues, and providing exceptional customer service.

Key Skills and Qualifications:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Basic knowledge of Microsoft Office Suite
  • Ability to type swiftly and accurately

What We Offer:

  • A competitive salary range of $40,000 - $60,000 per year
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A fun and engaging work environment


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