Savannah Customer Support Specialist

3 days ago


Savannah, Georgia, United States MCI Careers Full time
Job Description

In this role, you will be interacting with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

Essential Duties
  1. Handle inbound and outbound contacts in a courteous and timely manner
  2. Listen to customers, understand their needs, and resolve customer issues
  3. Utilize knowledge base and training to accurately answer customer questions
  4. Comply with requirements surrounding confidential information and personal information


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