General Electric Factory Support Agent
3 days ago
MCI is seeking an experienced Customer Experience Specialist - GE Appliances to join our dynamic team. As a key member of our customer service group, you will play a critical role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:
The successful candidate will be responsible for handling inbound and outbound contacts, resolving customer issues, and providing product information. Additionally, they will be expected to maintain accurate records, adhere to quality standards, and participate in ongoing training and development programs.
About the Role:
- This is a customer-facing role, requiring strong communication and interpersonal skills.
- The ideal candidate will be highly motivated, organized, and able to work well under pressure.
- Regularly scheduled shifts, including weekends and holidays, will be required.
Requirements:
To be considered for this exciting opportunity, applicants must possess the following qualifications: 18 years of age or older, high school diploma or equivalent, prior experience in customer service, tech support, inside sales, back-office support, or similar field. Excellent organizational, written, and oral communication skills are essential. Ability to type swiftly and accurately (20+ words per minute) is also required.
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Savannah, Georgia, United States MCI Careers Full timePhone Support Agent Job DescriptionWe are seeking a highly skilled Phone Support Agent to join our team at MCI Careers. In this role, you will provide exceptional support to our clients via phone, resolving their issues promptly and efficiently.Key Responsibilities:Handle inbound and outbound phone calls in a professional and courteous mannerAnalyze customer...
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