Medical Office Supervisor

5 days ago


Seattle, Washington, United States Sound Pain Alliance Full time
Job Description

Puget Sound Pain Alliance is a leading healthcare provider dedicated to delivering exceptional patient care.

We are seeking a highly organized and experienced Front Desk Team Lead to join our team and ensure the smooth operation of our front desk.

The ideal candidate will oversee the daily operations of the reception area, manage a team of receptionists, and provide exceptional customer service to patients.

The estimated salary for this role is $23.00 to $25.00 per hour depending on experience.

Key Responsibilities:

  • Supervise and train front desk staff to ensure high-quality patient service.
  • Manage appointment scheduling, patient check-ins, and check-outs.
  • Handle patient inquiries and resolve any issues or complaints.
  • Maintain accurate patient records and ensure confidentiality.
  • Coordinate with medical staff to optimize patient flow and office efficiency.
  • Monitor and order office supplies as needed.
  • Ensure compliance with healthcare regulations and office policies.
  • Cover the front desk in the event of callouts and vacations.

Qualifications:

  • High school diploma or equivalent; additional certification in healthcare administration is a plus.
  • Minimum of 3 years of experience as a medical receptionist or in a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in medical office software and electronic health records (EHR) systems.
  • Ability to handle sensitive information with discretion.
  • Strong organizational skills and attention to detail.
  • Reliable transportation with ability to travel between clinics.

Benefits:

  • Health, dental, and vision insurance
  • Paid time off and holidays


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