Fiber Optic Installation Specialist

19 hours ago

Phoenix, Arizona, United States Kanaan Communications, LLC Full time
About the Role

We are seeking a highly skilled Fiber Optic Installation Specialist to join our team at Kanaan Communications, LLC. As a key member of our team, you will be responsible for installing, disconnecting, reconnecting, adding, changing, and troubleshooting fiber optic internet and telephone services in accordance with company guidelines.

Key Responsibilities
  • Install, setup, and configure residential networking equipment such as ONTs, routers, and switches.
  • Ensure that service operates within prescribed parameters by performing testing on company-issued devices and customer devices.
  • Attempt to identify and remedy sources of customer-perceived issues.
  • Drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
  • Clean, maintain, and stock vehicle and equipment in order to be repaired to perform required duties.
  • Complete paperwork accurately and report and record work order status updates.
  • Perform customer service duties by greeting and interacting with customers in a professional, courteous manner, reviewing all requested services with the customer, and educating the customer regarding product and service usage.
Requirements
  • You must be at least 18 years old.
  • You must have a valid driver's license with a minimum of 2 years driving experience.
  • You must be authorized to work in the United States for this company.
  • You must have a high school diploma or GED equivalent.
  • You must have experience or be comfortable with working in tight spaces such as a crawl space or attic of a house.
  • You must have experience in working through inclement weather.
  • You must have experience with the demands of working in a fast-paced, time-sensitive environment.
  • You must have effective communication skills.
  • You must be able to travel and work extended hours; overtime and weekends as needed.
  • You must be able to lift, climb, and carry ladders with a weight of up to 80lbs.
What We Offer
  • Company vehicle.
  • Weekly paychecks.
  • Medical, Dental, Vision, and Prescription Plans.
  • Flexible Spending Accounts.
  • Short- and Long-Term Disability.
  • Supplemental Life and AD&D.
  • 401(k) Retirement Savings with Company Match.
  • Stock Purchase Plan.
  • Company Discounts.
  • Legal Insurance.
  • Paid Time Off and Holidays.
  • Tuition Reimbursement for select programs.
About Us

Kanaan Communications, LLC is a leading provider of telecommunications services. Our commitment to delivering outstanding service that consistently exceeds customer expectations has grown the company to become one of the nation's largest fulfillment providers. With a national footprint and over 850+ employees, Kanaan Communications, LLC affords its customers a single source solution with the ability to deploy a well-equipped, professionally trained, and experienced workforce capable of meeting needs anywhere in the United States.

We are proud of our installation technicians and operational support teams who meet our strict pre-employment and ongoing safety and quality control criteria. We reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, paid time off, and medical, dental, vision, life, and 401(k) benefits.

Kanaan Communications, LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, including based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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