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Installation Specialist

2 months ago

Phoenix, Arizona, United States Zoom Technology Arizona Full time
About the Role

We are seeking a highly skilled and experienced Installation Specialist to join our team at Zoom Technology Arizona. As a key member of our telecommunications team, you will be responsible for installing, testing, and maintaining fiber optic networks to ensure efficient and reliable communication systems.

Key Responsibilities
  • Installation and Setup:
    • Install fiber optic cables, connectors, and related equipment in various environments, including residential, commercial, and industrial settings.
    • Perform splicing, termination, and testing of fiber optic cables to ensure optimal performance.
    • Configure and install network hardware, such as routers, switches, and optical network terminals (ONTs).
  • Testing and Troubleshooting:
    • Conduct thorough testing of fiber optic networks using specialized equipment, such as optical time-domain reflectometers (OTDRs) and power meters.
    • Diagnose and resolve issues related to fiber optic connectivity, signal loss, and network performance.
    • Perform routine maintenance and inspections to ensure network reliability and prevent potential issues.
  • Documentation and Reporting:
    • Maintain accurate records of installations, tests, and maintenance activities.
    • Prepare detailed reports on network performance, issues encountered, and corrective actions taken.
    • Update network documentation, including schematics, diagrams, and maps, as needed.
  • Compliance and Safety:
    • Adhere to industry standards, regulations, and safety guidelines during all installation and maintenance activities.
    • Ensure proper handling and disposal of fiber optic materials and equipment.
    • Participate in safety training and follow established safety protocols to minimize risks.
  • Customer Interaction:
    • Communicate effectively with leadership, partners, vendors, and/or suppliers.
    • Collaborate with other departments to meet customer needs.
    Requirements
    • Education:
      • High school diploma or equivalent. Technical certifications or vocational training in fiber optics or telecommunications are preferred.
    • Experience:
      • Minimum of 2 years of experience in fiber optic installation, splicing, and testing.
      • Experience working in the telecommunications industry is highly desirable.
    • Technical Skills:
      • Proficiency in using fiber optic tools and equipment, such as fusion splicers, OTDRs, and power meters.
      • Strong understanding of fiber optic components, transmission systems, and network architectures.
      • Knowledge of industry standards and regulations (e.g., ITU-T, IEEE, ANSI).
    • Soft Skills:
      • Excellent problem-solving and analytical skills.
      • Strong organizational and time management abilities.
      • Effective communication and interpersonal skills.
    • Certifications:
      • Relevant certifications such as Certified Fiber Optic Technician (CFOT) or Fiber Optic Installer (FOI) are highly desirable.
      What We Offer
      • Competitive Salary and Benefits:
        • A comprehensive benefits package, including medical, dental, and vision insurance.
        • A 401(k) retirement plan with company match.
      • Opportunities for Growth and Development:
        • Professional development opportunities, including training and education programs.
        • Challenging and rewarding work environment.
      • Supportive and Collaborative Work Environment:
        • A diverse and inclusive work environment.
        • Opportunities to work with a talented and experienced team.