Retail Service Ambassador

6 days ago


Encinitas, California, United States AAA Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Service Specialist to join our team at AAA. As a key member of our front-line staff, you will be responsible for delivering exceptional service to our members and customers.

Key Responsibilities
  • Greet and Engage with Members and Customers: Provide a warm and welcoming experience for all visitors, determining their needs and providing personalized service.
  • Provide DMV Services: Offer vehicle license, registration, and notary services to meet the needs of our members and customers.
  • Meet Sales and Service Goals: Work towards achieving sales and service targets, earning incentives for promoting multiple AAA products and services.
  • Prepare Travel Documents: Create and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials to support our members' travel plans.
  • Make Travel Arrangements: Assist members with hotel and car rental reservations, as well as provide information on travel destinations.
What We Offer

As a Retail Service Specialist at AAA, you will have the opportunity to work in a dynamic and customer-focused environment, with a range of benefits and incentives to support your success.



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