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Automotive Service Operations Leader
2 months ago
Position Overview: As an Automotive Service Operations Leader, you will play a crucial role in fostering relationships with both new and existing clientele to enhance business performance and guarantee exceptional service delivery.
Key Responsibilities:
- Oversee incoming inquiries and monitor customer satisfaction metrics.
- Identify potential leads and successfully finalize sales.
- Welcome customers and suggest appropriate services tailored to their needs.
- Supervise technician assignments and track the progress of vehicle repairs.
- Manage parts procurement and inventory levels.
- Ensure a superior standard of customer service and maintain quality control across all operational facets.
What We Provide:
- Attractive compensation packages along with performance-based incentives.
- Continuous training and support in the field.
- Standard daytime working hours.
- Opportunities for professional growth and advancement.
Qualifications:
- 2-3 years of proven sales experience with a history of achieving targets.
- Experience in complex sales environments is essential; this is not a retail sales position.
- Exceptional closing skills.
- Strong dedication to customer service and relationship management.
- Effective communication and interpersonal skills at a consistently high level.
- Able to handle multiple tasks and perform effectively in a dynamic environment.
- Honest, driven, and a collaborative team player.
- Possession of a valid driver's license is required.
