Automotive Service Manager

4 days ago


Dallas, Texas, United States World Class Automotive Organization Full time
Service Manager Job Description

At World Class Automotive Group, we're seeking a skilled Service Manager to oversee the daily operations of our service department. As a key member of our team, you'll be responsible for ensuring exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Conduct daily meetings with service staff to discuss customer status and identify potential issues
  • Monitor and optimize automotive repair and maintenance processes to prevent delays
  • Collaborate with the service director to set departmental objectives and goals
  • Recruit, train, and develop a high-performing service team
  • Manage daily sales and production records, ensuring compliance with company policies
  • Review and evaluate service sales performance, identifying areas for improvement
  • Stay up-to-date on new products and changes to existing products, ensuring our team is equipped to provide exceptional service
  • Maintain department finances within established parameters, ensuring efficient use of resources
  • Ensure proper repair-order flow and maximize productivity
  • Monitor and control warranty activity, ensuring compliance with company policies and procedures
Requirements:
  • Associate's degree or equivalent from a two-year college or technical school
  • 2-4 years of related experience and/or training, or equivalent combination of education and experience
Benefits:
  • 401K
  • Health Insurance
  • Dental Insurance
  • Disability & Life Insurance
  • Paid holidays
  • Flexible work schedule

We offer a comprehensive benefits package, including education and career development opportunities, to support your long-term career growth and success.



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