Multilingual Support Specialist

3 weeks ago


Green Bay, Wisconsin, United States Disability Solutions Full time

Associated Banc-Corp is seeking a Multilingual Support Specialist to join our team. In this role, you will be responsible for providing exceptional support to our clients, while promoting our products and services.

About the Role

This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a team. You will interact with customers via phone, email, and chat, and will be expected to respond to their inquiries and resolve issues in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and chat.
  • Promote Associated Bank's products and services to existing and potential customers.
  • Mentor and train new Multilingual Support Specialists.
Requirements
  • Bilingual in Spanish and English.
  • High school diploma or equivalent required.
  • Less than 2 years of customer service experience preferred.
Benefits
  • Competitive salary: $45,000 - $60,000 per year.
  • Ongoing training and development opportunities.
  • Affordable health insurance options.
  • 401(k) plan with company match.
  • Paid time off and holidays.


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