Customer Support Specialist
3 weeks ago
Hiring a dedicated Customer Support Specialist for our team at DES Group.
We are seeking a passionate professional to provide exceptional service and support to our customers.
The ideal candidate will possess strong communication skills, a positive attitude, and a commitment to delivering outstanding customer experiences.
- Provide accurate product information to customers.
- Maintain detailed records of customer interactions and transactions.
- Process sales transactions with precision and handle cash effectively.
- Collaborate with colleagues to resolve complex customer issues.
- Uphold company policies and procedures while providing excellent service.
Requirements:
- Proven experience in customer support or a related field.
- Excellent verbal communication skills.
- Ability to type efficiently while communicating with customers.
- Familiarity with sales process procedures.
- Strong problem-solving skills with the ability to think critically under pressure.
- A positive attitude and a commitment to providing exceptional customer service.
The estimated annual salary is approximately $35,000-$40,000 based on industry standards and location. This role offers a competitive compensation package, opportunities for growth and development, and a dynamic work environment.
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