Customer Support Specialist

3 weeks ago


Green Bay, Wisconsin, United States DES Group Full time
Job Summary
Hiring a dedicated Customer Support Specialist for our team at DES Group.
We are seeking a passionate professional to provide exceptional service and support to our customers.
The ideal candidate will possess strong communication skills, a positive attitude, and a commitment to delivering outstanding customer experiences.

  • Provide accurate product information to customers.
  • Maintain detailed records of customer interactions and transactions.
  • Process sales transactions with precision and handle cash effectively.
  • Collaborate with colleagues to resolve complex customer issues.
  • Uphold company policies and procedures while providing excellent service.

Requirements:

  • Proven experience in customer support or a related field.
  • Excellent verbal communication skills.
  • Ability to type efficiently while communicating with customers.
  • Familiarity with sales process procedures.
  • Strong problem-solving skills with the ability to think critically under pressure.
  • A positive attitude and a commitment to providing exceptional customer service.

The estimated annual salary is approximately $35,000-$40,000 based on industry standards and location. This role offers a competitive compensation package, opportunities for growth and development, and a dynamic work environment.



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