Customer Service Representative

1 month ago


El Cajon, California, United States Loop Neighborhood Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Loop Neighborhood. As a Team Member, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and professional store environment.

Key Responsibilities
  • Provide prompt, efficient, and courteous customer service to store customers, vendors, and staff.
  • Manage the cash register, ensuring accurate transactions and maintaining a balanced cash drawer.
  • Stock products on shelves and maintain a clean and organized store environment.
  • Troubleshoot and resolve car wash-related issues as needed.
  • Prepare shift reports and maintain accurate records.
  • Cross-sell and upsell store products to increase sales.
  • Escalate any issues to management as needed.
Requirements
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and climb ladders as needed.
  • Ability to work in a fast-paced environment and multitask.
  • High school diploma or equivalent required.
  • Ability to pass a background check.
Benefits
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Employee discounts on fuel and other store products.
  • Fun and dynamic work environment.

Loop Neighborhood is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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