Field Service Engineer

4 weeks ago


Phoenix, Arizona, United States Insight Global Full time
Job Summary

We are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the on-site installation, modification, and up-grading of our product lines. You will verify tool operation after installation or modification, coordinate with customers for proper post-installation operation, and serve as a customer liaison for technical or administrative matters.

Key Responsibilities
  • Perform on-site and off-site installations, including parts check, machine move-in, hardware setup/assembly, and mechanical leveling.
  • Cable and wire installation, including cable cut, termination, and connection.
  • Assist senior installers with operation checks, interlock checks, and total operation checks.
  • Provide feedback to service, sales, and technical support groups on customer needs and requests.
Requirements
  • 3-5 years of experience working in a mechanical troubleshooting/maintenance/repair role.
  • Strong problem-solving skills and ability to work through ambiguous challenges.
  • Ability to travel up to 90% across the US.
Benefits

We offer a competitive salary range of $65K - $87K based on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.



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