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Client Support Specialist

2 months ago

Cleveland, Ohio, United States CSL Full time
Job Title: Pheresis Technician at CSL

Overview

The Pheresis Technician plays a crucial role in ensuring the safety and comfort of donors during the pheresis process. This position requires a blend of technical skills and interpersonal abilities to effectively monitor and assist donors.

Key Responsibilities

  • Prepare the autopheresis equipment for the donation procedure.
  • Continuously observe the donor and the pheresis process, addressing any alarms or signals promptly.
  • Safely disconnect the donor upon completion of the procedure.
  • Remain vigilant to any reactions from donors during or after the process.
  • Document incidents using a Personal Digital Assistant (PDA).
  • Ensure proper linkage of equipment and supplies to the respective donor.
  • Notify the Group Leader of any issues related to donor flow.
  • Accurately record donor information.
  • Maintain a tidy work area and ensure adequate supplies are available.
  • Adhere to all safety protocols and procedures.
  • Protect the confidentiality of all sensitive information.
  • May undergo cross-training in additional areas.
  • Bilingual capabilities may be beneficial.
  • Execute assigned tasks as required.

Qualifications

  • A high school diploma or equivalent is mandatory.

Experience

  • A minimum of three months of relevant work experience, ideally in a healthcare setting.
  • Ability to perform basic mathematical calculations is essential.

Working Conditions

  • Must be able to comprehend and apply instructions effectively.
  • Visual and auditory abilities are necessary for monitoring equipment operation.
  • Occasional standing and walking may be required.
  • Physical tasks may include reaching, bending, kneeling, and manual dexterity.
  • Ability to lift and carry items weighing up to 25 pounds as needed.
  • Work in a fast-paced environment with frequent interruptions.
  • Exposure to chemicals, extreme temperatures, and bloodborne pathogens is possible.
  • Personal Protective Equipment must be worn when necessary.
  • Willingness to work overtime and extended hours may be required.

Benefits

CSL provides a comprehensive benefits package that includes healthcare coverage, life insurance, disability benefits, a 401(k) retirement plan, Paid Time Off (PTO), and paid holidays.