Client Support Specialist

1 month ago


Cleveland, Ohio, United States Hertz Full time
Sign-On Incentive: $1500 ($500 after 30 days and $1000 after 90 days)

Compensation: $16.25 per hour.

Work Schedule: Shifts are from 4 PM to 12 AM | Overtime is required.

Benefits and Advantages: Join a company where you can Enhance your Skills and Fuel your Ambition.
Here are some of the benefits and discounts available:
  • Starting pay for this part-time role is $16/hour.
  • 40% discount on standard Hertz rentals.
  • Options for Medical, Dental, and Vision coverage.
  • Retirement plans, including 401(k) with employer matching.
  • Paid Family Leave and Adoption Support.
  • Employee Assistance Program for staff and their families.
  • Educational Reimbursement and Discounts.
  • Optional Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts – Theme Park Tickets, Gym Membership Discounts, and more.
Key Qualifications:
  • High School Diploma or equivalent.
  • Strong commitment to customer service with a focus on client satisfaction.
  • Two years of experience in customer service.
  • Ability to manage multiple tasks and demonstrate strong organizational skills.
  • Legally permitted to operate a vehicle.
  • Willingness to work flexible hours, including nights, weekends, and holidays as needed.
  • Proficient computer skills.
  • Exceptional verbal communication abilities.
  • Positive attitude with a dynamic personality.
  • Professional demeanor and work ethic.
  • Willingness to work overtime as necessary.
Preferred Qualifications:
  • Experience in direct customer interactions (e.g., inquiries, disputes, adjustments).
  • Four years of customer service experience, including two years in sales.
Physical Requirements: Applicants must have the necessary auditory, speaking, and communication skills to fulfill the responsibilities outlined above. The essential functions of this role include, but are not limited to, sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, writing, lifting, seeing, and reading.

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