Retail Customer Service Representative

3 weeks ago


Dublin, Ohio, United States Sam's Club Full time
Job Summary: We are seeking a highly skilled and customer-focused Member Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
• Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
• Maintain a clean and organized store environment, including the front-end area, by sweeping, zoning, and arranging merchandise.
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

Requirements:
• High school diploma or equivalent required; prior retail experience preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
• Ability to work a variety of shifts, including evenings, weekends, and holidays.
• Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer:
• Competitive hourly wage and performance-based bonus opportunities.
• Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
• Opportunities for career growth and advancement within the company.

Why Join Us:
• At Sam's Club, we value our associates and offer a supportive and inclusive work environment.
• We are committed to providing exceptional service to our members and exceeding their expectations.
• Our company offers a range of benefits and perks, including education assistance, employee discounts, and more.

How to Apply:
• If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you

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