Customer Service Representative

4 weeks ago


Dublin, Ohio, United States The Keenan Agency Full time

Company Overview

The Keenan Agency, a leading insurance agency in Central Ohio, has been serving thousands of commercial and personal lines clients nationwide since 1938. Our commitment to exceptional service has made us a trusted partner for our policyholders.

Job Summary

We are seeking a Customer Service Representative to assist our sales force and inside account managers. Prior insurance experience is highly preferred, but not required. A Property/Casualty insurance license is needed, but can be attained after hiring.

Key Responsibilities

  • Correspond and communicate with agency clients to provide exceptional service.
  • Process new and renewal insurance policies with accuracy and efficiency.
  • Support our agency producers in their daily activities.
  • Assist clients and prospects in servicing their insurance policies.

Requirements

  • Experience with Microsoft Outlook, Excel, Word, and Applied Epic Agency Management System is desirable.
  • Strong communication and organizational skills are essential.
  • Excellent written and verbal communication skills are required.
  • Deadline and detail-oriented with a focus on accuracy.


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