Customer Service Representative
4 weeks ago
Company Overview
The Keenan Agency, a leading insurance agency in Central Ohio, has been serving thousands of commercial and personal lines clients nationwide since 1938. Our commitment to exceptional service has made us a trusted partner for our policyholders.
Job Summary
We are seeking a Customer Service Representative to assist our sales force and inside account managers. Prior insurance experience is highly preferred, but not required. A Property/Casualty insurance license is needed, but can be attained after hiring.
Key Responsibilities
- Correspond and communicate with agency clients to provide exceptional service.
- Process new and renewal insurance policies with accuracy and efficiency.
- Support our agency producers in their daily activities.
- Assist clients and prospects in servicing their insurance policies.
Requirements
- Experience with Microsoft Outlook, Excel, Word, and Applied Epic Agency Management System is desirable.
- Strong communication and organizational skills are essential.
- Excellent written and verbal communication skills are required.
- Deadline and detail-oriented with a focus on accuracy.
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