Community Outreach Coordinator
4 weeks ago
About River Crossing YMCA
River Crossing YMCA is a charitable, nonprofit organization committed to strengthening our communities through membership and programs that foster youth development, healthy living, and social responsibility for all.
Job Summary
We are seeking a highly motivated and customer-focused Member Engagement Representative to provide exceptional service to our members, program participants, and guests. As a key member of our team, you will be responsible for providing support with membership and program registration, troubleshooting issues, and promoting wellness goals.
Responsibilities
- Provide customer service support to members, program participants, and guests
- Assist members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
- Utilize customer service skills to build strong relationships with members
Qualifications
- Have strong communication and customer service skills
- Are a self-starter who is detail oriented, able to multitask and work well in a team setting
- Have experience working in a customer service setting
- Are positive and professional in appearance and attitude
- Have a willingness and desire to live out the mission of the Y
- Are experienced in cash handling and can reconcile shift transactions
Benefits
- Supplemental insurance benefits (Voluntary Accident/Injury, Hospital, and Cancer coverage via Aflac)
- 12% employer contribution to your YMCA pension plan
- YMCA Membership
- Up to 100% off of Childcare and Camps
- Exceptional growth potential for your role and career
Job Type
Part-time
River Crossing YMCA is an Equal Opportunity Employer. All Qualified Women, Minorities, Persons with Disabilities, and US Veterans are encouraged to apply.
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